FAQ’s

Consultations & Estimates

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[toggle title=”Is there a charge for in-home estimates?” open=”no”]No, we never charge for estimates.[/toggle]
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[toggle title=”Can I get an estimate over the phone?” open=”no”]Yes. However, until we actually come out and measure everything, we consider it a soft, non-binding estimate.[/toggle]
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[toggle title=”How can I schedule an in-home estimate?” open=”no”]There are two options. 1) Call us at 719-302-3730 and schedule one over the phone, or 2) fill out the Request for Consultation form (here) and we’ll contact you at the time of your choice.[/toggle]
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[toggle title=”Are weekend or evening appointments available?” open=”no”]Yes. We try and accommodate our customers’ schedules for both estimates and installations.[/toggle]
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Costs & Payments

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[toggle title=”Do you accept credit cards?” open=”no”]Not at present, although we are looking for a new processor.[/toggle]
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[toggle title=”Do I need to give a deposit before my order is processed?” open=”no”]In most cases, no. However, for some large projects we may require a deposit to cover the cost of materials.[/toggle]
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[toggle title=”Do you offer military or senior discounts?” open=”no”]No. We try to offer the best possible pricing to all of our customers.[/toggle]
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[toggle title=”Do you offer financing?” open=”no”]Sadly, no. Full payment is expected at time of installation.[/toggle]
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About The Company

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[toggle title=”How long have you been in business?” open=”no”]Home Storage Remedies was established in Colorado Springs in 2006, though the owner has been making and installing organization products since 1999.[/toggle]
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[toggle title=”Are you registered with the BBB?” open=”no”]Yes. We’re a fully accredited business with the BBB and hold an “A” rating.[/toggle]
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[toggle title=”Are you listed with Angie’s List?” open=”no”]Yes. We’ve done a lot of projects for Angie’s List members and have never received a rating below an “A.”[/toggle]
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Delivery Time and Installation

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[toggle title=”How long does it take to fabricate my order?” open=”no”]Typically we can schedule the installation for new orders in the 5-7 day range. Larger projects may take as many as 2 weeks, but then again, we’ve been known to build and install an entire order on the same day.[/toggle]
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[toggle title=”How long will the installation take?” open=”no”]That depends on the product, though we can give you a fairly good idea when we provide you with the estimate.[/toggle]
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